FAQ

What are the ingredients in Polaris Cream?

Water Cream - water, glycerin (laminaria digitata (algae) extract, sodium hyaluronate, phenoxyethanol, sodium benzoate, potassium sorbate, disodium EDTA), camellia sinensis (white tea) extract, rose canina (wild rose) extract, propanediol, dimethicone, (cetyl alcohol, sodium polyacrylate, polysorbate 80, glyceryl stearate, dimethicone/divinyldimethicone/silsesquioxane crosspolymer), phenoxyethanol & caprylyl glycol & sorbic acid, anhydrous hemp (CBD) extract, fragrance. This is a vegan, paraben-free, and gluten-free product. 

What are the benefits of using CBD in a facial cream?

CBD (anhydrous hemp) extract helps moisturize and revitalize skin to create a protective, breathable barrier to help rejuvenate skin. This product contains not more than 0.3% total THC. We only use CBD isolate and you cannot get high from using our products.

What are the benefits of sodium hyaluronate a.k.a. sodium salt of hyaluronic acid?

Hyaluronic acid is naturally occurring in the human body. It's essential to help your body retain water to keep you skin (and other tissues) hydrated, moisturized, and (better yet) supple and soft.

What are the benefits of wild/dog rose extract?

Wild/dog rose (rosa canina) extract helps soften and smooth skin. It's rich in vitamins to help repair damaged skin.

What are the benefits of white tea extract?

While tea (camellia sinensis) extract helps reduce signs of aging by diminishing wrinkles, skin stress, and hyperpigmentation.

 

How do I use Polaris Cream?

Apply to skin up to twice daily as the last step of your beauty regimen, prior to applying sunscreen or makeup (if relevant). Polaris Cream makes an excellent makeup primer. We recommend Polaris Cream for use primarily on the face and neck.

When should I apply Polaris Cream?

You can apply Polaris Cream up to twice daily as the last step of your beauty regimen. It can be used in the morning or at night, but note that it does not contain SPF, so be sure to apply sunscreen after your morning application.

Is Polaris Cream only for women? 

Absolutely not! Polaris Cream is for everyone—women, men, non-binary, anyway you identify. 

What's NorthStar's return policy?

We love our products and are confident you will, too! But we will gladly accept returns (on unopened products) made within 10 business days of receiving your order. Unfortunately, opened products and presale purchases are not eligible for refunds. If any of our products arrive damaged, contact us within 5 business days to receive a replacement. Please include images of your damaged item(s) along with your order number to facilitate the exchange process. 

Can I purchase your products at wholesale pricing?

Please contact us to learn more about our wholesale pricing program available to salons and stores nationwide.

How do I prepare for a makeup appointment with Northstar? Do I need to bring anything?

Don't stress—just be ready with a clean and dry face. We will bring our sanitized makeup tools and makeup kit, so no need to supply your own makeup. 

 

How do I prepare for a hairstyling appointment with Northstar?

We recommend having dry, dirty hair before an appointment for an updo or curls. But if you're booked for a full blowout, be ready with wet hair.